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Customer Reviews.

sales

5

Easy from the off, easy contact, all questions answered, I didn't once feel like we were being given the sales man pitch. Great experience.

18 July 2018

sales

5

The none confrontational and professional sales personel

18 July 2018

service

5

Beckie & Natalie on the Service Desk, the team in the workshop & Dan in Sales are fab. I have no hesitation in leaving my car with them,it always come back driving as new,clean and tidy. They are super efficient,friendly and always keeps me informed.

13 July 2018

service

5

Car was cleaned and vaccumed to a high standard & when there was no hire car on the system which i booked they soon rectified it.

12 July 2018

service

5

Took my mini in for the complimentary mot which was an excellent gesture. They recognised in needed a brake service and carried that out at the same time

28 June 2018

service

5

Your collect car and return policy is excellent and very convenient as I live in countryside

25 June 2018

service

3

Would have liked courtesy car

22 June 2018

sales

5

The whole process was swift and efficient.

11 June 2018

sales

5

Professional, polite and efficient service delivering what was promised

08 June 2018

sales

5

The person we dealt with was very professional and friendly

05 June 2018

service

4

Initially problem wasn't solved but after complaining it was.

31 May 2018

service

5

5 star service! BECKIE IS AMAZING!

31 May 2018

service

5

Staff were great and very prompt with their service.

29 May 2018

service

2

Advised service would take 1 and a half hours. I had chosen to wait for the car based on this. Service actually took 3 hours. Work was done on the roof of my car without anyone telling me and asking if I was happy for the work to be done.

28 May 2018

service

5

Work completed was fantastic.

26 May 2018

service

5

I feel totally confident that my mini is the best hands at Rybrook. Nothing is too much trouble, all the team go above and beyond to help, especially Brent and Becky who look after us brilliantly.

24 May 2018

service

5

friendly staff, very helpful and attentive.

24 May 2018

service

2

I had a relitively long wait to be seen when I dropped my vehicle off and when I picked it up. The car was cleaned as I stated above extremely badly. The tyre pressure warning came on the very next day I can only presume the tryes are not checked.

23 May 2018

service

5

Communication was good, reception staff very helpful and courteous at all times.

23 May 2018

sales

5

Chloe was very helpful all the way through the process and was always there to answer questions and provide support.

23 May 2018

service

4

I was kept informed, everything organised, again, good customer service.

23 May 2018

service

5

The staff at MINI were very thorough and made sure that I was happy with arrangements. Also the reminder texts were a great touch!

23 May 2018

service

5

no problems

12 May 2018

service

4

Great service & friendly staff

09 May 2018

service

5

Very pleasant guy picked up car from home