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Customer Reviews.

sales

5

The whole process was swift and efficient.

11 June 2018

sales

5

Professional, polite and efficient service delivering what was promised

08 June 2018

sales

5

The person we dealt with was very professional and friendly

05 June 2018

service

5

5 star service! BECKIE IS AMAZING!

31 May 2018

service

4

Initially problem wasn't solved but after complaining it was.

31 May 2018

service

5

Staff were great and very prompt with their service.

29 May 2018

service

2

Advised service would take 1 and a half hours. I had chosen to wait for the car based on this. Service actually took 3 hours. Work was done on the roof of my car without anyone telling me and asking if I was happy for the work to be done.

28 May 2018

service

5

Work completed was fantastic.

26 May 2018

service

5

I feel totally confident that my mini is the best hands at Rybrook. Nothing is too much trouble, all the team go above and beyond to help, especially Brent and Becky who look after us brilliantly.

24 May 2018

service

5

friendly staff, very helpful and attentive.

24 May 2018

service

4

I was kept informed, everything organised, again, good customer service.

23 May 2018

service

5

The staff at MINI were very thorough and made sure that I was happy with arrangements. Also the reminder texts were a great touch!

23 May 2018

sales

5

Chloe was very helpful all the way through the process and was always there to answer questions and provide support.

23 May 2018

service

5

Communication was good, reception staff very helpful and courteous at all times.

23 May 2018

service

2

I had a relitively long wait to be seen when I dropped my vehicle off and when I picked it up. The car was cleaned as I stated above extremely badly. The tyre pressure warning came on the very next day I can only presume the tryes are not checked.

23 May 2018

service

5

no problems

12 May 2018

service

4

Great service & friendly staff

09 May 2018

service

5

Very pleasant guy picked up car from home

08 May 2018

sales

5

Extremely satisfied as I was kept in the loop and knew exactly the stages of progression with my mini.

06 May 2018

service

5

Great service

04 May 2018

service

5

They gave my car back to me in a beautiful condition

04 May 2018

service

5

I was rather disappointed that there was no feedback and option for work to be carried out whilst car was with you. Maybe I am expecting too much from customer service but it makes sense to me to give option for work to be carried out in one visit.

04 May 2018

sales

5

great service

03 May 2018

service

4

Good service, thought it was a little pricey for such a quick service

01 May 2018

service

5

Smooth operation.

30 April 2018

service

5

My mini was recalled for a roof check/repair

28 April 2018

service

5

Resolved my problem, kept me informed about progress & arranged for a courtesy car in the interim period when my car was off the road.

27 April 2018

service

5

The staff were helpful and resolved the issue.

27 April 2018

service

5

Once again service is outstanding

23 April 2018

service

2

Waited the time they said picked it up without the complimentary wash as they were to busy to do it in the time slot I was told

21 April 2018

service

5

Car sorted and ready when they said. Washed and vacuumed when I collected it.

19 April 2018

sales

5

Chloe was fantastic from ordering to post service care! Fantastic!

19 April 2018

service

5

because I am every time given good service and as an older mini driver I appreciate the good service.

17 April 2018

service

5

No issues, car cleaned and left lovely

14 April 2018

service

5

Very accommodating to my availability, in the time they said, very professional friendly staff. The car was washed ,looked really good. Thank you

13 April 2018

service

5

Seemless. BMW called me to book in, arranged for me to be taken to work, finished when said and cleaned car inside too.

13 April 2018

sales

5

From the time I walked into the Mini Centre until I left with the car, the service by everyone was superb.

13 April 2018

service

5

Smooth service with no problems

13 April 2018

service

4

Happy friendly people confusion over loan car booked

13 April 2018

service

3

See comments above I have now sorted the problem myself.

13 April 2018

service

5

All staff very pleasant and attentive to customers especially any enquiries or queries I have.

12 April 2018

sales

5

all went very smoothly and no fuss

11 April 2018

sales

5

Josh Webb at Rybrook Wolverhampton Mini was amazing and I couldn’t have asked for a more enthusiastic, helpful and committed person. He kept me updated throughout the whole process and made the whole experience extremely enjoyable.

10 April 2018

sales

5

Brilliant staff who are always friendly and accommodating.

10 April 2018

sales

5

Car is amazing and all staff have been very helpful, friendly and knowledgable

10 April 2018

sales

5

Again, can’t fault the service. Had loads of updates and emails from Chris Raybould at Rybrook Wolverhampton. He went the extra mile for me and my family.

10 April 2018

sales

5

Nothing is too much trouble for staff

10 April 2018

sales

5

no problems sales staff v good

06 April 2018

sales

5

The whole experience was smoothly handled and made easy for me

05 April 2018

sales

5

I was simply impressed with everything and everyone at the Mini Centre, I've been a regular new Ford car customer for the past 9 years, regularly changing my cars under the Ford Privilege scheme but had never received such customer service.