OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 80 comments received in the last 90 days.
09 April 2024
Seeing my mini from another showroom in the screen
04 April 2024
Car was delivered with damage to the leather on the driver's seat. Still waiting for Sytner Mini Wolverhampton to propose a solution to this problem.
04 April 2024
Jackie was absolutely brilliant throughout and her manager Ewan was lovely too. Jackie went above and beyond to find my car and kept me updated throughout the whole process.
31 March 2024
The whole experience from start to finish was smooth and positive. The salesman was not pushy and gave me time to consider different options. I was able to choose, purchase and collect my car in just 2 days. Wonderful service in every way!
31 March 2024
Relaxed but professional atmosphere; all staff friendly and welcoming . Worked hard to find exactly what I was looking for.
29 March 2024
Staff made a fuss of me and the family.
26 March 2024
Very satisfied
25 March 2024
Jo communicated frequently & answered all queries promptly
25 March 2024
fast response to my queries/emails/phone calls, pleasant and friendly service
17 April 2024
The hire car we were provided with was not as big as our own car which meant we had to rely on frienda and family to take our child places. Additionally the car we were provided with was an electric car and we were not shown how to use it
14 April 2024
Great idea to see a video on progress
14 April 2024
Service is second to none by the team
13 April 2024
Great service start to finish
13 April 2024
As planned...plus a recall was also completed.
11 April 2024
Professional
10 April 2024
Smooth and effective
09 April 2024
Consistency.
08 April 2024
All the people I saw also greeted me, offered me a drink and were professional.
03 April 2024
I had to wait for 4 hours.
18 April 2024
No issues, everything was efficiently handled.