OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
69 ratings and 31 comments received in the last 90 days.
11 June 2022
Good service and attention to detail.
29 May 2022
Kept updated on delivery date personal face to face service
22 May 2022
Your always kept up to date with the progress of your car. Everything runs very smooth.
09 May 2022
Experience was very enjoyable and seamless.
03 May 2022
Well informed throughout the process and my questions were answered very efficiently.
29 April 2022
Once again with all the issues surrounding the world at the moment Dan was superb in keeping us informed on nay Delays and once the Mini arrived, got him speedily ready as we was so excited to get our first Mini.
24 April 2022
Dan at Rybrook mini listened to my requirements. Gave useful advice.
24 April 2022
Great service and nice touch unveiling the new car. Friendly service from receptionist to Jackie and the manager
24 April 2022
Kept up to date
11 June 2022
Very friendly staff
27 May 2022
Again good service overall quick to deal with all aspects of aftercare
26 May 2022
Ashley was great with picking up and returning my car
26 May 2022
Brilliant faultless service kept me updated all the time
21 May 2022
I was given the priority I needed and At all stages they gave me a heads up on what wa needed and how much it would cost
20 May 2022
Again, the work that has been done is brilliant and done in a timeley manner, I will defo be using mini in future for work on my cad
09 May 2022
Extremely friendly and professional service
09 May 2022
It was a major service so only every 2 years Good job with the price!!
03 May 2022
Staff were very friendly and professional and their communication excellent. After dropping the car off l simply waited for the service to be completed and they made a note that the car needed to be collected ASAP. This certainly helped.
02 May 2022
The service was precise and professional
15 June 2022
Easy and efficient