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Customer Reviews.

service

5

The defect was rectified first time and very quickly and professionally .

16 February 2021

service

5

Did everything that needed to be done!

10 February 2021

service

5

Kept informed of progress of service. Very impressed with video received following service.

10 February 2021

service

5

I have never had any cause to complain - I have been using this garage for approximately 17 years always completely satisfied.

07 February 2021

service

5

Can't fault anything

05 February 2021

service

5

All work done to good standard, not pushed to have advisory work done

04 February 2021

service

5

Very please all round .

04 February 2021

service

5

All work was sorted as requested

02 February 2021

service

5

Friendly and helpful staff

02 February 2021

service

4

Kept me informed throughout.

01 February 2021

service

5

I was dreading taking my car in for the MOT due to COVID-19. Staff were incredibly reassuring and helpful, particularly Shanelle. As always, felt completely confident in my car being taken care of and being kept informed throughout.

31 January 2021

service

5

Great - confident that my Mini is in the best hands

30 January 2021

service

5

Shanelle was superb. A credit to Rybrook

30 January 2021

service

5

The whole process was very efficient.

28 January 2021

service

5

Very helpful and understanding staff

27 January 2021

service

5

Good value, very friendly and welcoming staff. Always smiley and helpful

27 January 2021

service

5

Good mixture of friendly and professional

25 January 2021

service

5

Quick and easy to book fast efficient service team also matched other quotes

18 January 2021

service

5

The service is incredible. They always seem to go the extra mile.

09 January 2021

service

5

Impressed with the video sent to me from the technician.

05 January 2021

service

5

Happy

04 January 2021

sales

5

The salesperson, Dan Gregory was efficient and helpful throughout the process.

03 January 2021

service

5

There was nothing to mark down so 5 stars have been earned.

02 January 2021

service

5

Did what was required and clarified any concerns that I had

01 January 2021

service

5

Great service and friendly staff.

28 December 2020

service

5

Good service

28 December 2020

sales

5

Staff helpful

28 December 2020

service

5

Carried out the job satisfactory and efficiently.

28 December 2020

sales

5

Delivered much quicker than expected. Purchase was easy, questions explained. Showed different colours on actual cars so could make decision. Explained how car worked and even sent video to explain all controls.

27 December 2020

service

5

Dropped the car off and was given a courtesy vehicle. Everything was explained as to what will happen and I was given updates throughout the time my car was in for repair.

21 December 2020

service

5

The service experience was excellent and I was given excellent customer service. The service was conducted quickly, I received a video health check and the car was washed when collected. We were very impressed by service team and their ownership.

20 December 2020

service

5

Very professional, always greeted with a smile. They added the personal experience. Nothing was too much to ask. Went above and beyond. And catered around my busy work to contact me in my lunch!

16 December 2020

service

5

Have no issues

15 December 2020

sales

5

Hand over felt well organised and safe

15 December 2020

service

5

Just did the service I wanted

11 December 2020

service

5

Good service, friendly people

01 December 2020

service

5

First visit as usually would be either travelling for work, or at our Birmingham office. I booked on line, then called as unsure that I'd booked the correct service. Excellent advice by phone beforehand, including how to access in restrictive times.

30 November 2020

service

5

Extremely good service given by Shanelle Higgins she is always friendly and remembers my name as soon as I give my cars Registration. My car is always fairly looked at by the mechanics... and the show room is beautifully presented to customers.

30 November 2020

sales

5

Under Covid regulations it was so easy.

29 November 2020

service

5

Helpful staff, easy to sort and useful to be able to wait (even during the pandemic) because I live 20 miles away.

29 November 2020

sales

5

Great communication throughout the whole process.

26 November 2020

sales

5

As above