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Customer Reviews.

service

3

No contact regarding my car

14 March 2019

service

5

Work completed without any problems and always dealt with in professional but friendly way.

13 March 2019

sales

5

Always treated well at the centre with friendly staff who go out of their way to help and explain details as clearly as they can

13 March 2019

sales

5

Abi has always been fantastic at keeping us updated and ensuring a great handover

11 March 2019

service

4.5

Nobodies perfect

10 March 2019

service

1

Terrible service from all clerical staff. Excellent workshop service. Clerical staff Don't deserve 1 star.

09 March 2019

service

1

Because the blame was put on myself . The garage had driven it and there had been no problem but as I said it had only happened three times in a year so the probablility of it being driven once and it smelling was very low .

08 March 2019

service

1

rude staff and unwilling to listen to a customer. misleading information, and more interested in their situation that considering the customer

08 March 2019

service

5

Always receive excellent customer service

25 February 2019

service

4

The service was quick and easy to sort when I got to the mini centre but I feel the prices are too high.

23 February 2019

service

5

As soon as it was completed I was informed, the car was ready & Nicely valeterd.

22 February 2019

service

5

Had to wait a little longer than was originally told but still happy with the service

21 February 2019

service

5

the staff and service we received was second to none

20 February 2019

service

3

Initially booked in for brake service yet didn't have brake pads in stock so had to be without my car another day.

18 February 2019

service

5

Easy to book and pick up car

17 February 2019

service

5

Good comms and pleasant Staff

16 February 2019

service

5

The work was completed in a satisfactory time and the car returned cleaned

15 February 2019

service

5

Kept me informed throughout, fast and efficent.

13 February 2019

service

5

Staff are always happy and try to help as much as they can.

11 February 2019

service

5

Dealt with everything very quickly

07 February 2019

service

5

Driver arrived in good time & returned car in good time. Driver was very polite, friendly & professional. Got good up dates from the trainee service advisor, Shanelle Higgins.

07 February 2019

service

4

Service advisor great - extremely customer focussed and a good experience but I rarely give full marks

03 February 2019

service

4

The service experience was easy and straightforward.

28 January 2019

sales

5

Excellent customer service

17 January 2019

service

3

See above. However, the staff were all helpful and friendly

14 January 2019

service

4

Curtious staff, good service

09 January 2019

service

4

Once problem was found they sorted out very quickly

09 January 2019

service

3

When I bought the car I was told this service would cost around £100 but upon day of service was told it would be £286, the cheaper price was for older cars.

08 January 2019

service

5

Happy with the service given

08 January 2019

service

3

Reported that the reverse sensers had stopped working again and the car has got to be rebook again because the service department wanted to check it first, therefore I am still with out sensors and the car will be off the road again.

04 January 2019

service

3

See answer to question one. After sales service, in my experience, was not good.

03 January 2019

service

1

Because you are so useless

02 January 2019

service

5

Excellent, professional service.

27 December 2018

sales

5

Kept informed all way through process to delivery and collection, Chris understood everything I asked for and everything was exactly what I wanted on my new mini.

26 December 2018

service

5

excellent