Hannah the sales executive showed a great deal of care and attention making sure I was happy with the car I was about to buy and I was not disappointed , she also kept me informed about the delivery

Maia was very efficient, very polite and chatty and nothing was too much trouble.

Very good service

Service was excellent Maia was very efficient and had good knowledge

Dan from motorbility was outstanding with his help.

Seamless - was kept up to date regarding delivery lead times, etc and any forms that needed completing prior to collecting. The car was ready to collect on the date / time agreed.

Kept informed of progress and requested completion time met

Hannah was very helpful, informative & updated me on the progress of my car regularly, she sent me a video when it arrived at the mini centre, which I appreciated. She also checked to see how I was getting on and provided assistance with the Mini app

After a small stumble on ordering the car. There is a great welcoming atmosphere at Rybrook Wolverhampton who were nothing but accommodating and professional.

Arrived on time and turned around vehicle in quick time to get before xmas closure.

The service representative for mini was knowledgeable and made our experience flawless as he called us at every stage to update us.

Appreciated the regular updates..impressed with the video clip of car whilst being serviced. Ben was great keeping me informed of what was happening with my car.

It was a really easy process ordering the car and picking it up was very straight forward

The email documents need to be sorted, but the overall experience was good

Both Molly and Jackie kept me informed through the process

Helpful, stayed in touch with updates, worked to resolve issues

All staff were polite, courteous and obviously eager to provide excellent customer service.

The whole experience has been easy. This is now my 3rd New MINI from Rybrook Wolverhampton & the whole team know me well. They're always more than happy to take the time to ensure I am happy with my purchase and to make the experience feel special.

Always get great service when I go into the showroom and made to feel welcome and valued as a customer.

Excellent service from the team at mini

Pleasant and courteous welcome, dealt with my service quickly as a requested

Great customer service

Brought vehicle in for MOT at a very reasonable price. Matched cheaper competitors!

Staff were very helpful

Because nothing was to much trouble....

Salesman extremely friendly, approachable and courteous. Gave me regular updates on delivery date and dealt with adding my personal number plate.

Quick turn round and was given a curtesy car

Very efficient and professional but friendly too.

very helpful staff.

Great to have videos to explain what has been checked and explanations of any action that needs to be taken.

Service was great, a special thanks to Ben. Great team member.

Because everything always runs smoothly

No criticisms whatsoever

handover was so easy as dan had it all in hand

I like the car.

Ben who looked after my car, did a excellent job and updated me every step of the way.

Hannah spent the time talking through all aspects of the car

It was serviced on time

Did a good job

Shanelle always came back to me & answered all my questions.

As said above staff helpful and kept updated with everything.

Prompt date for service Phone call before work commenced Follow up phone call Costs discussed and modified Cleaned and valeted

Natalie has been great and easy to communicate, not the traditional sales approach

mot and service man very helpfull and knowledgable

Friendly staff giving good service

Good

Staff extremely police and helpful. I was kept fully informed regarding additional costs for the service

Great to see video of the issue found during the service.

Ben was very professional, friendly and helpful from when I phoned to book my appointment right up to when I collected my car back. All the staff that I came into contact with were friendly and welcoming. The Mini showroom was clean & inviting.

Helped with warranty work at short notice and explained everything well.