Very responsive staff and good experience overall

Car was booked in for mot. Brake fluid and brake pads were changed at the same time. Great service. I like everything done at the same time. No need to book another visit. Thank you.

On picking up my new mini the first thing I saw was a crack in the front bumper where the number plate had been put on. This was quickly repaired a few weeks later but again the excellent service from the sales team was ruined by my keys getting lost

Good communication and easy process

Molly very friendly and helpful .

Satisfied

Good service as always.

Everything was completed as requested

excellent service

Jackie Hogan at Rybrook kept me regularly updated

The reception girls were fantastic couldnt do enough to help you.

very well looked after

I always have excellent service and staff are professional, friendly and personable. It was also nice I was remembered by name by Tom who helped me build my Mini 2 years ago.

Given the circumstances it was quick and efficient

Kept up to date with progress and completion with car returned clean and valeted

No complaints

the sales executive emma Wilson went above and beyond to provide us with all the information

I asked for an MOT & service due to air con not working and tyre pressure light constantly coming on even though this has been looked at previously: I also asked for lights inside car to be done. When collecting my car only MOT was done!

No hard sell. Friendly and helpful staff.

Very throughough

I needed a new cover for wing mirror and they didn't just sort that but gave my car a thorough check and a clean

Good service, friendly and efficient staff.

Always do a good job

Brilliant and friendly staff in general. By no means pushy, just wanted to find the right car and right deal for us

Work completed when they said

Excellent service didn't feel pressured

I was looked after extremely well and the mechanics changed my tyre within a half hour so that I could get to work on time Fabulous service Thank-you Rybrook Wolverhampton

Quick easy service and all staff were very friendly

No pressure great service felt like they wanted our business

I found the car I wanted and managed to get it for a price I was happy with.

fast service, good communication.

Very clear information given throughout to process easy

Molly answered everything I asked and met everything I asked for, nothing was too much trouble.

All went to plan, quick and great service from the staff , car all fine

I was very happy with the whole experience at the MINI Centre.

Satisfied with the serviced received. thank you

We always get the very best level of service when it comes to our mini.

Outstanding response to an issue I had with Service Pack

Chris was fantastic. Communication was thorough and consistent...he went above and beyond with customer service and is a credit to his Centre and the name MINI.

Despite Covid 19 and the dealership just reopening you were made to feel easy and comfortable in your dealings with the sales staff

Prompt communication following appointment request and kept updated

The sales person was so helpful with my experience making it a total pleasure

All good and all covid guidelines adhered to.

Polite staff. Efficiency. Good signage given current COVID situation. Did not wait long. Honestly, the service was fantastic and I'm a hard person to please but have to say the experience was great.

Easy to book in. work carried out on time and at price quoted.

Well organised. All safety measures in place during Covid-19.

Somebody phone me at every stage to ask my opinion if things needed doing

All aspects were good.

The staff were friendly the work was carried out very promptly well done to

Great customer service