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Customer Reviews.

sales

5

Hannah the sales executive showed a great deal of care and attention making sure I was happy with the car I was about to buy and I was not disappointed , she also kept me informed about the delivery

12 January 2022

sales

5

Maia was very efficient, very polite and chatty and nothing was too much trouble.

11 January 2022

sales

5

Very good service

11 January 2022

sales

5

Service was excellent Maia was very efficient and had good knowledge

11 January 2022

sales

5

Dan from motorbility was outstanding with his help.

09 January 2022

sales

5

Seamless - was kept up to date regarding delivery lead times, etc and any forms that needed completing prior to collecting. The car was ready to collect on the date / time agreed.

06 January 2022

service

5

Kept informed of progress and requested completion time met

05 January 2022

sales

5

Hannah was very helpful, informative & updated me on the progress of my car regularly, she sent me a video when it arrived at the mini centre, which I appreciated. She also checked to see how I was getting on and provided assistance with the Mini app

04 January 2022

sales

4

After a small stumble on ordering the car. There is a great welcoming atmosphere at Rybrook Wolverhampton who were nothing but accommodating and professional.

03 January 2022

sales

5

Arrived on time and turned around vehicle in quick time to get before xmas closure.

02 January 2022

service

5

The service representative for mini was knowledgeable and made our experience flawless as he called us at every stage to update us.

31 December 2021

service

5

Appreciated the regular updates..impressed with the video clip of car whilst being serviced. Ben was great keeping me informed of what was happening with my car.

31 December 2021

sales

5

It was a really easy process ordering the car and picking it up was very straight forward

29 December 2021

sales

4

The email documents need to be sorted, but the overall experience was good

28 December 2021

sales

5

Both Molly and Jackie kept me informed through the process

27 December 2021

sales

4

Helpful, stayed in touch with updates, worked to resolve issues

26 December 2021

service

5

All staff were polite, courteous and obviously eager to provide excellent customer service.

26 December 2021

sales

5

The whole experience has been easy. This is now my 3rd New MINI from Rybrook Wolverhampton & the whole team know me well. They're always more than happy to take the time to ensure I am happy with my purchase and to make the experience feel special.

21 December 2021

service

5

Always get great service when I go into the showroom and made to feel welcome and valued as a customer.

20 December 2021

service

4

Excellent service from the team at mini

19 December 2021

service

5

Pleasant and courteous welcome, dealt with my service quickly as a requested

18 December 2021

sales

5

Great customer service

18 December 2021

service

5

Brought vehicle in for MOT at a very reasonable price. Matched cheaper competitors!

14 December 2021

service

5

Staff were very helpful

13 December 2021

service

5

Because nothing was to much trouble....

13 December 2021

sales

5

Salesman extremely friendly, approachable and courteous. Gave me regular updates on delivery date and dealt with adding my personal number plate.

10 December 2021

service

5

Quick turn round and was given a curtesy car

06 December 2021

service

5

Very efficient and professional but friendly too.

05 December 2021

service

5

very helpful staff.

04 December 2021

service

5

Great to have videos to explain what has been checked and explanations of any action that needs to be taken.

04 December 2021

service

5

Service was great, a special thanks to Ben. Great team member.

02 December 2021

service

5

Because everything always runs smoothly

02 December 2021

sales

5

No criticisms whatsoever

30 November 2021

sales

5

handover was so easy as dan had it all in hand

30 November 2021

sales

4

I like the car.

28 November 2021

service

5

Ben who looked after my car, did a excellent job and updated me every step of the way.

27 November 2021

sales

5

Hannah spent the time talking through all aspects of the car

26 November 2021

service

5

It was serviced on time

26 November 2021

service

4

Did a good job

25 November 2021

service

5

Shanelle always came back to me & answered all my questions.

24 November 2021

service

5

As said above staff helpful and kept updated with everything.

16 November 2021

service

5

Prompt date for service Phone call before work commenced Follow up phone call Costs discussed and modified Cleaned and valeted

16 November 2021

sales

5

Natalie has been great and easy to communicate, not the traditional sales approach

14 November 2021

service

5

mot and service man very helpfull and knowledgable

14 November 2021

service

5

Friendly staff giving good service

14 November 2021

service

4

Good

07 November 2021

service

5

Staff extremely police and helpful. I was kept fully informed regarding additional costs for the service

02 November 2021

service

5

Great to see video of the issue found during the service.

02 November 2021

service

5

Ben was very professional, friendly and helpful from when I phoned to book my appointment right up to when I collected my car back. All the staff that I came into contact with were friendly and welcoming. The Mini showroom was clean & inviting.

30 October 2021

service

5

Helped with warranty work at short notice and explained everything well.