Excellent service and absolutely love my new mini. The staff at Rybrook go above and beyond with the service they offer.

I updated my mini without too great an increase to my monthly payments which was what I had been looking for.

Good communication

Prompt service and friendly staff

booked in due to a Amber car on ramp symbol showing on dash. A diagnostics check was run and paid for, no faults found. Two days later warning symbol was back and had to call AA who in 5mins fitted a new battery not picked up by BMW, shameful

Friendly welcoming staff knowledgeable

All went well from start to finish and whilst I was in contact with Ryan Bradley-Hopwood I didn't feel as if he was constantly on the phone.

Prompt

Well conducted with very pleasant reception staff.

As above. 1st class service. Thank you

The sales team have been most professional and friendly

Other faults were identified at the time of the service and I was notified of this as well as having the problem explained to me. Everything was sorted and I collected the car the following day.

No pressure selling and a good discount was achieved as well as after sales service

Very good customer sevice

Staff were lovely but didn't get the outcome I would have come to expect from this brand

The new car is great. The sales person was very good. Service and finance have let Mini down badly.

Service provided was good. Getting to speak to service dept not straightforward. called at 8am to be told did not open to 8:15am but it stated 8:00am on website and I was told 8:00am when I called on Sunday.

Would have given this 5 except I was disappointed that my car was missing the boot divider which was part of a comfort package and costs an extra £900 - which is silly -

The sales executive (Emma Wilson) was very helpful and friendly. She took time to take me through all the options and to understand what I needed. She made really good recommendations and I have come out with a car better than I had hoped to get.

Ladies lovely ,always welcoming and knowledgeable

lack of continuity with communication mainly .

No comment

Came in with a tyre puncture - receptionist offered a service which involved a tyre check. Made it clear I only had 2.5hours spare before an afternoon meeting and that I was waiting on site for the car. The service took 5 hours. Very cross

As I wasn't aware a service wasn't needed so why was my service light the dash board because that's what I'd booked it in for.after 4 hrs waiting the reception lady brought neil the keys asking for the sum of 217 pounds only to be told they had chang

Efficient service from the Wolverhampton show room

Daniel Gregory was exceptional and always followed through with what he promised he would do.

1st MINI . Very professional service. No hiccups.

After being lied to on the phone about a

Rybrook Wolverhampton were very helpful when completing my service and addressing the issues with my vehicle. They communicated well and provided me with a courtesy vehicle.

Very smooth hassle-free service arrangement

Top marks go to Becky at wton who is always very customer focused, helpful and friendly

Excellent service when I finally found where I was supposed to go

car was in for a service, when collect it had scratches on the door.due to be done in one day but It was in Wed-fri. The loan car was a 3 door when I have a countryman which was hard with two children 2 and 8 weeks.no thought for customer needs

Salesman Chris Raybould was excellent

Everything went very smoothly.

Friendly and helpful

Friendly staff, good coffee, good value for money

Great service

Everything was easy.

Polite helpful staff

All options were clearly explained, and once I had placed an order I was kept informed of it's progress.

Even though I had suffered a debilitating puncture, the service provided made the experience bearable and took the stress away

very friendly

Went to get car and was told what had been done

No problems, good service and pleasant staff.

All went smoothly and done ahead of promised time

Work done as agreed and clear pointers as to the advisory notices on MOT.

Very friendly helpful sales team ,good coffee & biscuits

kept us informed

Quick, easy